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Tottenham TERMINATE deal with controversial betting partner 1XBET All Football

Tottenham TERMINATE deal with controversial betting partner 1XBET All Football

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With most credit cards and online money wallets, the minimum deposit with 1xBet is just €1, which is much lower than most other bookmakers. 1xBet has its own mobile application for iOS and Android devices. Installing the application on your phone, or other mobile devices, gives you free access to the live streaming on your mobile device. It is the most convenient way to watch the game away from home.

The platform operates smoothly, and I appreciate the quick payouts. A top choice for anyone looking for a reliable betting site. It’s well-designed, fast, and offers all the features available on the desktop version. I appreciate the convenience of being able to place bets anytime, anywhere. As a user from Iraq, I am amazed by the wide range of betting markets available on 1Xbet.

The player had two previous successful withdrawals behind him. But when he made a third request, he was finally asked to send documents for verification via land mail and email. After he sent those documents, the casino still didn’t pay him his winning. He contacted the https://1xbetapk-download.com/ casino numerous times when they just kept giving him the same answer, that they’ve been waiting for his documents. The player complained that following a succession of refused verification documents, the casino blocked his account accusing him of violating the rules by having several accounts opened.

Binance Pay is the only payment method available to the player. Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In ‘Bonuses’ section of this review, you’ll currently find 4 bonuses from 1xBet Casino based on the data from our database. At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences.

He also expressed his dissatisfaction with the casino services because when he requested account closure, the casino didn’t close his account advised him to make a bet. The player from Greece had his bonus winnings cancelled without further explanation. The player from Pakistan is experiencing some issues with the gameplay. ”SuhoiAleks” from Russia complained about verification issue and the fact that casino had confiscated his balance due to accusations of duplicate accounts. The player from Ukraine is dissatisfied with high unexpected fees.

All you need is a Skrill or Neteller account and funds on your account. Deposits with Neteller to bet365 are no longer possible in the majority of countries. Neteller made a come back to the most popular sports betting and iGaming platform in 2020, and we hope to see it return on a global scale. Skrill Affiliate Program is available in Nigeria by Paynura, an iGaming affiliate network with an official partnership with Paysafe. If you are a Nigerian blogger on sports betting, poker, gaming, or gambling, you can promote Skrill on your website or channel. Please note, internal review requests should be made within 40 working days of the initial response.

The player from South Korea faced continuous delays in verification and withdrawal processes by 1xbet after winning money from baccarat. Despite providing all requested documents promptly, the player experienced repetitive delays and generic responses from the casino for over 6 days. The issue was resolved after the player submitted multiple documents. The player from Chile experienced repeated account verification requests from 1xbet despite having played there for months and previously making successful withdrawals. The player provided numerous documents and complied with all requests, but continued to receive a response to wait. We got in touch with the casino and its representative confirmed the documents were under a review.

People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. The player from Mexico has been trying to withdraw his winnings, but he keeps receiving an error message.

Consequently, we had to reject the complaint due to lack of further response from the player. The player from Benin had encountered an issue with 1xbet where the account had been locked for almost a year. Despite having provided all requested documents, the player was unable to send documents to Mexico as requested by the casino due to limitations of the local postal service. We had extended the timer for response by 7 days, but due to the lack of response from the player, we were unable to proceed with any further investigation or provide potential solutions. The player from Brazil had been waiting since March 26th for account verification at 1xBet. Despite having provided all requested documents and waited beyond the 72-hour deadline stated in the platform’s terms, the player remained unable to withdraw funds or place bets.

It also has the same features that you’d find on the traditional site. It runs well and doesn’t hang up when you’re in the middle of the action. Check with the 1xBet website on occasion to see what things are available.

Licensed in Curacao, you can rest assured that the company is audited by a reputable gaming authority that ensures that the games are fair. You can find a long list of betting markets from all over the world along with casino games to enjoy. Fraud app guys.I am waiting last 20day still amount not received.

The rules surrounding a sports or casino promo code will vary based on the specific thing you enter. 1xBet will be transparent with you about the sports or casino bonus that you’ll get off of your code. Be aware during the deposit and withdrawal process that 1xBet uses different currencies for gameplay.

1xBET were allowed to use the players’ images even though players and managers are banned by the FA from having their own personal deal with gambling firms. The FA fined Everton’s Yerry Mina for appearing in a Colombian gambling advert. In the Championship, 17 out of 24 club shirts are sponsored by betting firms.

You only need to add the appropriate promo code to the proper box when signing up for a new account. Be sure to use this service if you’re aiming to find an answer to whatever issues you have when on the site. The customer support features that 1xBet offers are among the best you’ll find.

The casino maintained that they were waiting for a response from the Licensing Authority regarding the complaint. The player had expressed dissatisfaction with the casino’s response and threatened to make the issue public. The casino had advised the player to wait for the final status upon the decision of his appeal by the Licensing Authority. The player from Chile had successfully deposited money, played, and initially conducted successful withdrawals until errors began to appear. The player had engaged in slots, live casino games, and sports betting.

From popular sports like football to niche events, there’s something for everyone. The variety keeps things exciting, and I always find interesting options to place my bets on. The player from Belarus is experiencing problems with completing KYC. The casino keeps asking him to send the same documents over and over. The player provided everything and then he was accused of having multiple accounts. Unfortunately, the casino only described what happened without providing supporting evidence, therefore we were forced to close this case as unresolved.

Every withdrawal attempt resulted in a ‘withdrawal request rejected’ message, citing a payment processing error. Despite trying other withdrawal methods such as Visa and Skrill, the problem persisted. The casino suggested the issue might be on the bank or payment system’s end, not theirs. The player was advised to deposit using a new method and wager the entire deposit amount with odds of at least 1.1, to enable withdrawal using the new method. The player had not responded to the latest advice, leading to the rejection of the complaint.

The player requested a withdrawal that was supposed to be sent to his PayPal account. Later on, the PayPal had closed the player’s account with them claiming that he had used fake accounts to receive the money from. The player made a complaint 7 months after the issue occurred.

By using the 1xbet promo code for unlocking and using the free bet bonus, PROTIPSTER, you can receive an enhanced welcome bonus. The offer is an improvement over the standard 100% match bonus of up to €100. If you have been using NETELLER to send money and make online payments, then you know it is one of the sharpest tools in the shed.

There’s also the option to scan a QR code with a phone or tablet. This option is provided that you have a wallet on your device that can handle the code for transferring money. It is true that you could also access the casino through the web browser on your phone or tablet. But the 1xBet mobile app is more effective on these devices.

The complaint was rejected because the player did not respond to our messages and questions. The player struggles to verify his account for yet unknown reason. The player’s account got blocked and the balance was confiscated. Although the casino explained the situation, it was not able to provide us with the relevant evidence supporting its claims and decision. The regulator decided this case in favor of the casino, and we accept this final decision. The player from Cambodia is experiencing difficulties withdrawing his winnings due to ongoing verification.

Now that you are familiar with the good sides and the bad sides of 1xBet, it’s time to take a closer look at all the games and features you can expect to find on this betting site. We will do an in-depth review of what it’s really like to be a player on 1xBet and what you will find behind the curtain, so let’s get into it. Claim €130 Sports Bonus Sign up with 1xbet using promo code PROTIPSTER and receive enhanced welcome bonus up to €130.

Herewith many bookmakers can be jealous about the richness of action line because some bookies don’t have such extra bets at pre-match leagues. Herewith there is an excellent opportunity to bet on which event in the match will be the next – the kick from the gates, corner, out and so on so forth. It is a very interesting kind of the bets that you can try to play. Apart from, you can bet on markets of corners because there is a significant quantity of matches. And not only poor couple markets – winners and totals with handicaps and also as at pre-match line there is individual totals of teams.

The player from India was unable to deposit or withdraw money from their 1xbet account. Despite multiple attempts to contact support through various channels, they received no response for over 24 hours. The player confirmed that the account balance was only 0.56 INR. We explained that the casino might close the account without reason due to the minimal balance and recommended choosing a different casino. Users have a wide range of deposit methods including credit cards like Visa and Mastercard along with online wallets like Skrill and WebMoney.

The company regularly introduces new technologies into the betting system and is becoming more and more attractive for players. During its activity, 1xbet has become recognizable around the world. The company has among its partners the well-known English football clubs Tottenham Hotspur and Cardiff City, as well as Astana from Kazakhstan. 1xbet cooperates with the Nigerian Premier Football League and is also a partner of the Nigeria National Football Team. In addition, the company cooperates with three e-sports organizations. Sometimes charity competitions are held under 1xbet bookmaker’s auspices.

This is 1XBET’s first partnership in English football following high profile existing relationships with the CAF African Nations Cup and the Nigerian Football Association. Bluebirds supporters worldwide can expect a fun partnership, with great odds, unique competitions and prizes being announced in due course. Next to our secure domain ownership transfer process, we strictly monitor all transactions. And if the seller doesn’t deliver on their part of the deal, we refund you within 24 hours. We provide clients with a comprehensive service to assess and mitigate the risks arising from, and to, oil and petrochemical storage facilities. Providing a market-leading management service to residents and owners.

The minimum withdrawal is a bit higher than the minimum deposit for each accepted method, but it is still quite low. For example, if you’re using your credit card, you will be able to deposit an amount as low as €2. 1xBet doesn’t charge any withdrawal fees, and many withdrawals are also processed instantly. If you wish to bet on an individual esports match, you will be able to place a match result wager, but for some matches there will be several other available markets.

But which European countries enable Skrill Neteller deposits to bet365? Skrill and Neteller are the safest choices to place online bets on sports, and bet365 has been the number one bookie for the pa… If you want to withdraw cash for your digital wallet account, Net+ prepaid MasterCard is the most straightforward method. Neteller and MasterCard have a partnership so that all Neteller users can use a prepaid MasterCard for ATM withdrawals an… If you are ready to start using AstroPay digital wallet for your online transactions in Brazil, here are five easy steps to open an AstroPay account.

Part of this comes from the Know Your Customer system that 1xBet utilizes. The system involves ensuring that the identities of all people involved are easy to confirm. The minimum amount of money you would have to deposit is €1.

Therefore, we were unable to accept his complaint, but offered to contact the casino on his behalf to gather more information. The player from Indonesia had requested a withdrawal 391 months ago which was denied by the 1XBet bookmaker. The bookmaker had set event limits, cancelled the withdrawal, and had requested various forms of verification such as photos and three months worth of receipts. Despite having provided these, the player received no response from support. We had attempted to investigate the issue by asking the player additional questions for clarification.

  • The player from Japan had his account suspended and was unable to withdraw his balance.
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But that is not always straightforward, except if you move money with ewallets. Deposit quickly and securely to Bet365 using popular ewallets such as Skrill, Neteller, and AstroPay. OddAlerts now offers the ability to export raw data from the database, including value bets. This is the start of the API that will be developed across 2022. If you have any suggestions for specific endpoints, please get in touch on Discord.

Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission. The Gambling Commission do not provide comment https://betsgiris.icu/ on any information held regarding specific action unless it is in the public interest to do so. As such, we are unable to confirm or deny whether we hold any information within the scope of your request. Section 31(3) of the FOIA (Law Enforcement) exemption applies. Keep up with breaking 1XBET Premier League news, transfer headlines and follow the top football players in the league today.

The account was subsequently closed after the player sent a document from another person due to repeated requests for previously sent documents. The player from New Zealand had been struggling to self-exclude from 1xBet. Despite offering his government-issued driver’s license as identification, the casino only accepted ID Cards and Passports for self-exclusion. We attempted to mediate the situation, but the casino insisted on a specific self-exclusion process that the player found intrusive.

In determining a casino’s Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino’s T&Cs, player complaints, estimated revenues, blacklists, and various other factors. Registering with 1xBet is easy to do in Nigeria with a 1xBet promo code Nigeria players can use. You can use the coupon code PROTIPSTER to get a 200% welcome bonus of up to NGN. Various other promo codes are available throughout the years.

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Eventually, the player’s withdrawal was processed, but his account was closed without explanation. After attempting to withdraw his winnings, his account was blocked and he was asked to provide identification documents and a psychiatric certificate. Despite complying with the request, his documents were rejected, putting his nearly $2700 at risk.

The player from Germany had initiated two withdrawals over two weeks ago totaling over 4,000 Euros and had been informed of ongoing delays. The payment should have been processed by 02.05, but despite the change in dates, no money had been received. Any requests for cancellation or alternatives had been met with refusal. The player had suspected the delay was a tactic by the online casino and had feared insolvency. We had attempted to investigate the matter and asked for additional information from the player. However, due to a lack of response from the player, we were unable to proceed with any further investigation or provide potential solutions.

But in the complaint, they mentioned that the player had already withdrawn his deposit due to the fact that that the full amount of his withdrawal exceeded the full amount of his deposits. The mediator asked the casino to provide proof of these accusations and also did the player. Unfortunately, the casino never provided any proof and the case remained unresolved. The player from Brazil has been accused of opening multiple accounts.

These include scans of things like a utility bill, any identification cards you hold, and things relating to a bank account. These are not required right away, but they might be necessary when you withdraw your winnings, or you aim to complete a second deposit later. The world-famous online sports bookmaker 1xBet allows you to experience an immense adrenaline rush and gives you a chance to win real cash. Compared to other bookies (even bet365), 1xBet has the widest variety of bets and consistently high coefficients. If you are into sports betting, Skrill has the ultimate in-app feature for you! Its developers just revolutionized the digital wallet by adding an in-app Sports Corner.

You can place bets on football, hockey, basketball, tennis, as well as many other popular and rare sports. Whether you are a football fan or an expert in biathlon, 1xbet offers you the opportunity to test your luck and profit from your knowledge. I studied and crack the code how to properly bet with low risk but sure win strategy. Bet on some untelevised games and by pretty sure its a winning bet.

AceOdds provides the most comprehensive and reliable suite of bet calculators, with over 50,000 bets calculated daily. Trusted by independent bookmakers and punters to work out returns, you can be sure that the calculations are accurate. Both sportsbooks offer similar betting packages, with 1xbet being more accessible and Bet365 more reputable and strict. The final outcome of the comparison largely depends on your location rather than on other factors. Visit the 1xbet website, and use the signup code PROTIPSTER to receive a 100% welcome bonus of up to €130. As an English user, I’m used to having customer support in my own language and 1xBet are no exception to this.

When it comes to odds format you can choose between UK (fractional), US (money line), Europe (decimal), as well as Hong Kong, Malay and Indonesian. You may also select your region and there are other available settings as well. 1xBet is a lot more customisable than most competitive websites and that makes it a lot more user-friendly. 1xBet is a bit different than most other online betting operators.

By keeping these factors in mind, users can easily determine which of these premier betting sites offer the best odds to cater to their individual preferences. When it comes to payment options, 1xbet and 4rabet offer a broad range of choices to their customers. 4rabet provides a variety of flexible payment methods, including debit/credit cards, bank transfers, e-wallet systems, and even cryptocurrencies such as Bitcoin.

The situation escalated when the player’s account was blocked. Despite our team’s efforts to mediate and extend the complaint’s timer, the player did not respond to our messages, leading to the rejection of the complaint. A player from Bolivia has been waiting for account verification for 20 days to process a withdrawal. The required documents were provided, but despite contacting live support daily, the issue hasn’t been resolved. The player from Argentina had their account blocked by the casino, which was holding $550 in https://mobilbahis.icu/ winnings, due to claims of having multiple accounts.

The player had disputed this claim, stating they had never made such a declaration and had requested the payout of their winnings amounting to 4152 Brazilian real. The casino had claimed the player had requested the account blockage citing gambling addiction, and the request had come directly from the player’s authorized account. The casino had also mentioned that the player’s balance at the time of account blockage did not amount to 4152 reals. The player had been asked to provide a medical document confirming or refuting the gambling addiction to unblock the account.

With a more balanced squad, they clearly have the edge in this encounter. Ashleigh Gardner’s inclusion has given Trent Rockets a boost, and if their stars fire, they can get past the Superchargers. However, we feel that Northern Superchargers have a better chance due to their all-round strength.

The player from Tunisia had received a promo code from 1xbet’s telegram group, which yielded approximately 27€. Even though the bonus had been visible in his account, he had been unable to use it. His account had been verified since 2017 and this had been his first time receiving a promo code from the telegram group. Despite reaching out to 1xbet’s customer support, he had not received clear information.

As with most bookies, the betting signup offers with 1xBet come in the shape of a deposit bonus, with 1xBet matching the first deposit with free bets on a 100% basis up to €100. The page that opens after logging into your account contains announcements and company news (promotions, bonuses, competitions, services, etc.). There are tabs Supertop(popular matches) and Selections (European cups, superclubs, Top football, Top basketball, Top tennis, League Pro and so on). The latest feature in the bookmaker app appeared quite recently. These statistics help users understand what they can bet on in the current game. UK bettors will find a generous welcome bonus offer when they register at 1xBet United Kingdom.

A sharp bookmaker will have fast-moving odds, much closer to the true probability of an outcome. This page will show you value bets for today, but first, what is Value Betting? Value betting is a smarter, more systematic approach to betting on football. In short, EV stands for Expected Value and it’s used as a way to measure the gap in probability between two parties. In this case, the OddAlerts Probability Model and the sportsbooks around the world. For the value bets you see on this page, we are comparing our implied odds against Bet365, Pinnacle, and 1xBet.

Apart from, you can bet on winner of match and total over or under – mini-express. Here you can look at and choose something indeed interesting to bet. You can bet either on top-championships or regional Leagues or, for example, on Mexican championship to 20 years. Should admit that you can bet on a whole match, on halves (in special tabs), also you can bet on corners and cards in big matches (in halves). Bookmakers will offer approximately 80 markets on less popular matches, but you can find more than 1000 markets on popular leagues! Extra bets are really exciting and you can bet on everything what can be in a match.

When he won 134,810.45 BDT, he made a withdrawal request of 10,000 BDT. He sent verification documents but the casino closed his account claiming the player had a duplicate account and had violated the terms. Casino did not prove their statement nor replied to mediator’s contact attempt. The player from Portugal had their winnings from sports betting voided. The player from Ukraine has been charged a withdrawal fee of 10% from the requested amount. Later, it became clear that the decision of the casino was based on the player’s gameplay, which was deemed irregular.

You will need to check out the terms and conditions to see how many times you have to play before you can withdraw money won from free bets. 1xBet’s minimum deposit for credit cards and most online wallets is only €1, which is much lower than most online bookies demand. I’d expect there to be markets like 1X2 and handicap betting, but I was impressed to see 1xBet offer a wider range of over/under markets in football all the way up to 4.5 goals. 1xbet has gone international working with English, Kazakh and Nigerian football clubs. The company supports e-sports and sponsors the organization of sports competitions at the amateur level. But this disadvantage is compensated by wide lines and a large selection of events for each bet.

The value is defined by the OddAlerts Probability model, so closer to the game as the odds start to drop, so will the value that’s on offer. You can view all the current dropping odds on our dedicated page. 1xBet has a very dedicated customer support team that is available around the clock. We definitely recommend that you use the live chat option for any urgent requests you may have.

It has support for everyone from English and French to Russian and Turkish. Deposit with Multibanco/MB way to be eligible for the 0,5% cash bonus on your NETELLER account! Here is a complete guide on how to open a Neteller account in Nigeria. Opening a Neteller account in Nigeria is a straightforward process.

This can mean that support for problems can be a little bit on the slow side and patience is needed when dealing with them. As a new customer read my comprehensive 1xBet review for in-depth tips and advice on how to get the most out of your account. The firm’s UK licence was suspended after reports of their websites hosting betting on cock fighting, children’s sport and using pornography to encourage betting. The Club has 100 million followers across Africa and fully mobilised official Supporters’ Clubs in Ghana, Nigeria and South Africa. Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. I’m glad to hear that your issue has been resolved successfully.

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Headingley is renowned for its batting-friendly pitch, often resulting in high-scoring matches. Batters typically dominate, making it challenging for bowlers to find purchase. However, the pitch does offer some assistance to seamers, who will get some movement off the pitch and in the air. She has the potential to be a true game-changer for the team. The team from the Midlands narrowly missed the playoffs by just four points following a rollercoaster season.

Subsequently, the casino suspended the player’s account for alleged fraud, rejected her verification documents, and declined her payment and account closure requests. The player confirmed that she had not used a bonus and had previously verified her account. After further communication, the casino canceled her gaming contract and transferred her winnings. The issue was resolved as the player confirmed receipt of her winnings.

Player’s deposit not credited to their account.

By clicking on one of the matches, a list will appear, organized into tabs. Market blocks can be collapsed and expanded – all for the fastest and most convenient selection of outcomes. 1xBet bookmaker company officially announces its partnership with some of the most prestigious African football competitions.

Consequently, the complaint was rejected due to lack of response from the player. The player from Benin had his account locked with a balance of $3500. Despite providing all requested documents, including ID, screenshots, and a picture holding the ID, he stopped receiving replies and could not access his account or funds. We attempted to gather more information from the player to proceed with the investigation but received no response. Consequently, the complaint was rejected due to a lack of communication from the player.

Following the 1xCup 2023 results, the tournament’s best players received invitations from Nigerian and foreign professional clubs. The qualifying round matches of the largest amateur football tournament, 1xCup, were played in Lagos. One of the biggestevents in Nigerian sports attracted huge attention from fanswho actively supported the teams.

1xBet Casino is a great place to look for exciting bonuses and promotions. They have lots of incredible gifts to give away, so make sure to check out their website for more information about what they have on offer. For optimal convenience, UK players can download the 1xBet app on their smartphone for easy access. You have the option of directly downloading from the website using an Android or iOS operating system device.

Their journey started with a defeat against Brave and concluded with a loss to Invincibles. – Read the article to find everything you need to know about the patent bet type. Learn about the composition, how returns are calculated and tips on how to improve winnings. Must withdraw money using the same method that was used to deposit. However, they do accept Airtel Money deposits, and this service is also widely available in Kenya.

Many bettors will go years trying to make money through football betting without once considering betting on “Under 2.5 Goals”. It’s just human instinct, but the data does not lie and this particular part of the OddAlerts probability model is one of the most consistent. Maybe that’s because of how under-appreciated it is within the betting community. This page will show you a constant flow of value bets for Under 2.5 Goals across multiple bookmakers. You can tweak the filters to get just the games you like, and export the recent history of the model and the value bets it has found. This page shows an always updating list of value bets for away wins.

Betting on corners can be highly profitable, be that in-play using alerts or pre-match by catching value as early as possible. The corner value bets on OddAlerts are the newest addition to the value bets family, thanks to the latest probability model that’s geared towards the “Over 8.5 Corners” market. This page will show you our implied odds using our model alongside the latest (and best) odds from Pinnacle, Bet365, and 1xBet. If you would like to select a specific bookmaker for these corner bets, you can do that by using the filters section.

Because of the number of payment methods that they have available, I’ve found putting money into my account a simple process and money gets credited easily. I’ve played everyday my opinion , this is the best casino site I had ever played . I know this site it is spinning a lot of money, but I like the sites with live betting on e-sport, there are a lot of options to grab a big jackpot and i have always good profit on it. Players began to learn more about the organization after it went online. It has been possible to bet on tht 1xbet.com website on the Internet since 2011. The company, like many other bookmakers, faced various problems due to restrictive legislation.

To get access to the bonus offers, there is a 1xBet registration procedure that you need to follow. You will find there is not one 1xBet promo code United Kingdom at this moment in time. To register you will only be required to fill in the empty fields provided and click on the register tab. Should you experience any difficulty logging in, United Kingdom, there’s a comprehensive step-by-step guide on how to bypass website blocks. When it comes to virtual sports, 1xBet really offers a vast range of different games, including even cockfights. One of the key advantages of 1xbet is the huge number of sports available for betting.

Despite having provided relevant screenshots multiple times, including a bank statement, and following up at length, the problem remained unresolved. We had requested additional evidence from the player, including a comprehensive bank statement, to investigate the issue further. However, due to the lack of response from the player, we had to reject the complaint. We were unable to provide further assistance or solutions without the necessary information.

The player acknowledged knowing another account holder, but denied any relationship. The casino maintained that the decision was fair and reasonable but initially provided no evidence. After reviewing the case and reaching out to the casino, we had received evidence supporting the casino’s claims of multiple accounts. Despite extending the timer for response, the player had not provided any further information. Therefore, we had been unable to investigate further and had to reject the complaint.

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